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nooroo

LISTEN: Combatting Eating Disorders Through Accessible Digital Therapy

Role

Product Designer

LISTEN provides real-time cognitive-behavioral therapy for those struggling with an eating disorder as well as those looking to be more body-positive.

Addressing a Critical Gap in Eating Disorder Treatment

Eating disorders affect millions worldwide, yet treatment remains largely inaccessible due to financial barriers, lack of professional availability, and the stigmatization of seeking help. Many existing solutions fail to account for real-time triggers, while harmful online content continues to reinforce disordered behaviors. Traditional treatment apps often lack personalization and inadvertently reinforce unhealthy habits.

Our Vision: A More Accessible, Inclusive, and Preventative Approach

LISTEN is a software solution designed to bridge the accessibility gap by integrating real-time cognitive behavioral therapy (CBT) into a mobile application. This allows individuals struggling with eating disorders—or those aiming to build a healthier relationship with their body—to receive immediate, self-guided support, independent of professional intervention.

Research & Insights

To design a meaningful intervention, we conducted a literature review and engaged in interviews with both eating disorder specialists and individuals navigating recovery. Our research surfaced three key challenges:

  • Limited access to treatment: Many individuals cannot afford therapy or face long wait times.

  • Unmoderated harmful content: Social media plays a significant role in glamorizing disordered eating behaviors.

  • Lack of real-time coping tools: Many solutions fail to provide immediate support in moments of crisis.

Designing LISTEN: A Real-Time, User-Centered Solution

Using our findings, we built LISTEN around three core scenarios:

  • Real-Time Coping: Users receive instant guidance and self-regulation techniques during triggering moments.

  • Crisis Support: The app provides emergency coping strategies and structured interventions for severe distress.

  • Social Media Awareness: Integrated tools help users critically engage with online content and minimize exposure to harmful messaging.

Features & Implementation

LISTEN incorporates:

  • AI-driven intervention: Tailored CBT exercises based on user input and behavior patterns.

  • Discreet, always-available access: Enabling users to engage with therapy tools anytime, anywhere.

  • Community and peer support: Optional connection to moderated support groups.


Assisted Touch

AI Earpiece

Social Media Filtering

LISTEN App

Customization

Communities


Projected Impact

CBT has been shown to reduce eating disorder symptoms in 50-75% of cases, yet less than 20% of those affected currently receive treatment. With LISTEN, we aim to increase that number to 65% by providing an immediate, effective, and scalable intervention.

The Future of Eating Disorder Treatment

By leveraging technology, LISTEN paves the way for accessible, stigma-free support. Our goal is to empower individuals with the tools they need to manage their recovery journey independently, making mental health care more inclusive, preventative, and effective.